The Watum Support Team is ready to assist you 24 hours a day, 7 days a week if a problem should occur with one of your communications or network systems. Our Support Team will help you until the problem has been resolved. The Watum Support Engineers are highly qualified and possess the necessary offshore certifications and medical certificates so that they can also visit ships, offshore ships and platforms.
For support please call: +31 (0)88-1815150
Besides ad-hoc support, Watum also offers Pro Active Support. Pro Active Support means that the Watum Support Team actively monitors your systems (connections, servers and printers, etc.) and takes action before you even notice there is a problem. This is how we prevent unexpected problems.
Note: The 24/7 support and Pro Active Support services require a valid support contract with Watum. Please contact us for more information.